Posts tagged with ‘customer service’

  • Business - Transportation
    10 Tips for Leveraging Big Data in your Organization: By: Bob Daymon, Senior Vice President of Operations, Transplace

    10 Tips for Leveraging Big Data in Your Organization

    - by Transplace

    “Big data” has been one of the hottest buzzwords over the last couple of years, but the phrase still has different meanings for different organizations. And no matter how you define it, there is no doubt that an organization’s ability to use statistical science and data analytics can help them obtain historical measurements and generate actionable information to drive operational growth and supply chain efficiency. Take a look at the following tips to get the most out of big data at your organization.

  • Weekly TIP List
    Transportation TIP List: Week of December 17th, 2017

    Transportation TIP List: Week of March 11th, 2018

    - by Transplace

    Daylight saving time started this past Sunday, and our clocks jumped forward one hour to maximize the upcoming summertime sunshine. But even though we lost a precious hour of sleep, this week’s TIP List has a particularly bright outlook, including some of the latest industry trends springing up in transportation. From Uber’s autonomous freight delivery to a closer look at new, innovative approaches to supply chain optimization, leap ahead to all of the brightest industry news below!

  • TMS Talk Series
    TMS Talk Series - Part 5: Propelling Your Organization into the Future with Meaningful Data

    TMS Talk Series – Part 5: Propelling Your Organization into the Future with Meaningful Data

    - by Transplace

    Welcome back to our “TMS Talk” series, where we are discussing what the right transportation management technology can do for your organization. In part 5 of this series, we’ll discuss how a TMS can help you use meaningful data to empower your organization to tackle anything that may be on the transportation horizon.

  • Miscellaneous
    TransMATCH Success: SMC3 Alliance Award 2017

    TransMATCH Success: SMC³ Alliance Award 2017

    - by Transplace

    There is an enormous amount of collaboration and planning involved when implementing a seamless multi-stop truckload solution across numerous shippers – but when done right, it can yield some stellar results. Transplace is honored to have been awarded the 2017 SMC³ Alliance Award at the Jump Start 2017 Conference last month for the results it has seen from its TransMATCH program, in partnership with Best Solution Express and Glanbia Performance Nutrition.

  • Business - Transportation
    10 Tips for Leveraging Routing Guides

    10 Tips for Leveraging Routing Guides

    - by Transplace

    By: Steve Barber, Vice President of Operations, Transplace

    A routing guide plays an important role in setting the strategy for carrier selection across a variety of shipments within an organization. And while there are various routing guide forms, many in the industry have switched from paper to online portals and beyond to enhanced transportation management system (TMS) technology that enables truly dynamic routing guides for maximum cost savings and service improvement.

  • Miscellaneous
    Transplace Logistically Speaking-Mockup1

    Sweet Recognition: Transplace’s Employee Award Programs

    - by Transplace

    Throughout the month of July, we’ll be sharing our “Sweet 16” anniversary as a company with you here on Logistically Speaking. In this post, I’ll be highlighting some of our internal employee programs and how we award those who have truly gone above and beyond for our customers. Let’s dive in to the recognition programs that we have here at Transplace!

  • Transportation Management
    Transplace Logistically Speaking-Mockup1

    Customer Service Takes the Cake

    - by Transplace

    We are excited to continue our “Sweet 16” birthday celebration all month long, which honors the company’s 16 years in business. This week, we focus on what Transplace believes is our greatest asset – our people and the high-quality customer service they deliver. Our company makes it a point to value teams and invest in our employees’ professional growth to uphold the company mission. We do so by first emphasizing the importance of thrilling the customer every single day and exceeding customer expectations with exceptional service with measurable results.

  • Miscellaneous
    Transplace Logistically Speaking-Mockup1

    So Sweet — Transplace Turns 16!

    - by Transplace

    July is a sweet month for us as Transplace is celebrating our 16th anniversary as a company! Throughout the month, we’ll be sharing our “Sweet 16” with you here on Logistically Speaking in a number of ways. Since there would be no Transplace without its amazing people, we thought that it would be appropriate to focus on our employees at Team Transplace for this anniversary. In particular, we’ll be highlighting some of our internal employee programs, showcasing success stories about how our people have gone above and beyond as well as sharing some interesting stats about the internal makeup of Team Transplace.

  • Business - Transportation
    Transportation TIP List: Week of December 11th, 2016

    Managing for Daily Improvement: Bridging the Gap Across Teams and KPIs

    - by Transplace

    Lean Six Sigma thrives on the notion that there is always room for improvement, and it looks to eliminate defects that can hinder the flow of a process from moving toward its performance end goal. On the day-to-day ground level, as challenges arise, solutions are sought not by looking in the rearview mirror asking what could have been done. The question to pose instead is “how can we improve?” to prevent future challenges. This is accomplished with help of the people who touch every part of daily operations through a process called managing for daily improvement.

Load More