Letter from the CEO: Executive Team Changes, Future Success and Putting the Customer First
By: Frank McGuigan, Chief Executive Officer, Transplace
As many of you may already know, we recently announced that Tom Sanderson has transitioned to the role of executive chairman and will serve on Transplace’s board of directors, and that I have moved into the role of CEO. I am honored and excited to have the opportunity to continue as a leader of our company and build upon the rich heritage that has made Transplace a dominating player in transportation management and 3PL services.
Having had the opportunity to lead Transplace’s North American sales and operations for the last several years, along with the opportunity to work alongside Tom, this is a natural transition for us as a company. I want you to be confident that throughout this change, no matter what, our mission and core values will continue to be the standard in which we will all strive.
Over the past eight years, Transplace has experienced record growth and made significant investments in its people and technology. We’ve also expanded our geographic presence in the U.S., Mexico and Canada – allowing us to better provide exceptional logistics and trade compliance services to our growing customer base throughout North America. These investments and our ongoing commitment to supply chain excellence will enable us to deliver even greater value to our customers.
This legacy of success has as much to do with the dedicated people handling day-to-day operations, in all functions across North America, as it does the executive team. We are where we are as a company, because of our outstanding people and their commitment to providing outstanding service to our customers every single day. Our customers can rest easy knowing that the people who truly make Transplace what it is are all still in place and will continue to deliver the exceptional service that they have come to expect.
Ongoing, we will work together as one Transplace and as a cohesive, purposeful team, with an extreme focus on our customers, our people and our shareholders. We will challenge ourselves to improve in all facets of our business through metrics, measurements and our continuous improvement tools, so that we can add value each and every day to both our business and that of our customers. We will strive to anticipate and act upon problems before they happen, leveraging the collective information and expertise across the entire enterprise for a truly differentiated customer experience.
I am excited and honored to further support our mission to thrill our customers, and the entire Transplace team will continue to work toward delivering innovative logistics solutions and outstanding service today and into the future.